Serving the State of Tennessee for your Senior Insurance Needs
Scotty Lewis is a Cookeville-based independent insurance agent serving clients across all 95 Tennessee counties. He holds two credentials that most agents in Tennessee don’t: Registered Social Security Analyst (RSSA) and Certified Senior Advisor (CSA). That combination means one conversation can cover your Medicare options, your Social Security filing strategy, your life insurance, and your retirement income plan. No referrals to other offices. No starting over with someone who doesn’t know your situation.
The Upper Cumberland region is where Scotty built his practice — Cookeville, Crossville, Sparta, Livingston, and the counties surrounding them. But phone and video consultations mean clients from Memphis to Mountain City get the same service. If you’re a Tennessee senior sorting out Medicare or retirement coverage, this office can help.

Upper Cumberland Life & Health works with numerous highly rated carriers, so the plan recommendations you get are based on your needs and your budget. There’s no cost to you for this service.
We work with Tennessee seniors and families across a full range of insurance and planning products. Each service page goes deeper, but here’s what we cover:

There are a lot of insurance agents in Tennessee. Here’s what sets this practice apart.
Most of our clients are in one of four situations:
We serve clients in Nashville, Knoxville, Memphis, Chattanooga, and everywhere in between, including rural counties across Middle and East Tennessee where options can be limited and guidance is hard to find.

Are you an independent agent, or do you represent one company?
Independent. We work with multiple carriers and have no obligation to place you with any particular one. Our job is to find the plan that fits your needs and your budget, not to hit a sales quota for a specific company.
Do you serve clients outside of Cookeville?
Yes. We serve clients across all 95 Tennessee counties. Some clients come to our Cookeville office at 1435 S Jefferson Ave. Others prefer a home visit, phone consultation or Zoom video review session. We accommodate all three. Distance is not a barrier.
What is an RSSA, and why does it matter?
RSSA stands for Registered Social Security Analyst. It’s a professional designation that requires formal training in Social Security rules, claiming strategies, spousal and survivor benefit options, and coordination with Medicare. Most insurance agents don’t hold it. It matters because Social Security filing decisions are permanent, and the difference between a well-timed claim and a poorly timed one can add up to tens of thousands of dollars over a retirement. Having that conversation with someone who has done the coursework is different from guessing at it.
How much does it cost to work with you?
Nothing. Our compensation comes from the insurance carriers when you enroll in a plan. The consultation, the plan comparison, and the enrollment assistance are all provided at no charge to you. That is standard practice for independent Medicare brokers in Tennessee.
When is the right time to call?
The best time is three to six months before you turn 65, so you’re not rushing enrollment decisions. If you’re already on Medicare and haven’t compared your plan in a few years, Annual Enrollment Period (October 15 through December 7) is when you can switch. And if you’ve recently retired, changed your income situation, or lost employer coverage, those are all trigger events worth a conversation. There’s no wrong time to ask.
Call the Cookeville office at 931.316.1182, or use the form below to set up a free consultation. We’ll cover your Medicare options, your Social Security questions, or both. There’s no obligation and no pressure.
Original Medicare, Medicare Advantage, Medicare Supplement (Medigap) and Part D drug plans, explained in plain language. We help you compare the options available to you and keep your coverage current each year.
Term and whole life coverage that can replace income, pay off a mortgage or leave something for your family. We help you work out how much coverage fits your situation.
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Scotty is a Registered Social Security Analyst (RSSA). He can walk you through when to claim Social Security and how that choice fits with the rest of your retirement plan.
Supplemental plans such as dental, vision and hospital indemnity that help with costs Medicare and other health coverage leave open.
Annuities are insurance contracts that can turn savings into a steady income stream in retirement. We explain how the main types work and what they cost, so you can decide whether one fits.
Received excellent service along with an understanding acknowledgment into what I was wanting help with.
We appreciate Scotty's professionalism, friendly demeanor and helpfulness as we enter into our retirement lifestyle.
Very pleasant and knowledgeable in what he does.
Scotty is very nice and knowledgeable of what he is doing with the insurance. He helps you to get the best service of all
Always does the best he can at saving me money with same coverage
Wonderful a great guy to do business with
Scotty Lewis has done a good job helping me with all my insurance needs. For the past 5 years he has worked with me to make sure I have the best coverage he is always a pleasure. Thank you Scotty
Reviewed several options... Found and arranged a great plan for me. Communication was on point. THANKS
I was helped out a lot ..not knowing much about insurance , I was guided in the right direction for my needs . I recommend at least talking with them , they followed up to make sure my needs are still being met ..
Scotty is so conscientious. He checks back with me every year to make sure that my plan is still a 100% relevant for my needs. He's very meticulous and knowledgeable with all the upcoming changes that are taking place in all the different plans.
Scotty has always been there for me with answering my questions. Also If for some reason he doesn't know it, he will quickly find it for you. Also so nice to work with.
Friendly, knowledgable that has time to steer You in the best direction for Your healthcare needs! Thanks Scotty!
Scott is so helpful & personable!
Scotty is the BEST out there! He made my transition to Medicare smooth n easy! He took the time to explain traditional Medicare, as well as the Advantage plans to me. What a blessing he is! Great to have someone so professional n knowledgeable to help navigate my healthcare,
Working with Scottie is always a pleasure and an educational experience. I always walk away with so much new information.
WOW, SCOTTIE IS THE BEST. HE IS VERY SMART AND HELPFUL AND ALWAYS FOLLOWS THROUGH ON WHAT HE DOES. I WOULD HIGHLY RECOMMEND HIM AND HIS SERVICES. 5 STARS!!!!
Scotty is a great guy. I'm so very glad to have him as my agent.
Scotty Lewis is professional in all he does for his clients. He tries to get the best coverage for each person according to their needs.
Scotty Lewis went above and beyond getting the right plan for mine and my wife's needs. He took the time to explain everything in great detail as to what was covered. We felt comfortable and was made to feel at home as soon as we stepped in the door. We are both very pleased with our plans , and appreciate him for pro…
Scotty is great to do business with and easy
Scotty and his wife are very caring people. Scotty will search for the best policy for you and then follow up with you to make sure you’re happy. He is the best!
I have used Upper Cumberland Life & Health for the past 4 years and even recommended Scotty to several of my friends. Scotty calls every so often to see how we're doing and keeping us updated on any changes coming in. I recommended Upper Cumberland Life & Health highly.
My guy Scotty has been very helpful and has gone out of his way to help me with this confusing process.
All I can say Scottie goes out of his way to help someone. And he's a good man
Scott is very professional and easy to talk to about all my insurance needs. He explains things in a way I can understand. I really appreciate him.